I'm sure one of the items is getting a clear picture of the building, which often means looking at drawings, and mechanicals.
Often, it's best to talk about the model with a person that knows the building well or asking them to describe it. In the case where you ask for the building inputs, those unfamiliar with energy modeling often send unnecessary data, but miss key components.
However, if you send them this form, and ask them to fill out and include your email. BOOM! You can receive the basics requirements you need to build a model.
In fact, with this...