Just installed the full version of eQUEST, a free building simulation program and now it wants a registration code? No, you didn't accidentally download spyware. It's likely that you might not have correct permissions in Windows for the default install. You'll get a prompt that looks something like this:
Don't bother entering your software registration code! This is indicative of a larger problem that needs a full solution.
To solve this error (takes 5-10 minutes)
Uninstall eQUEST
Right click the install for eQUEST and "Run as Administrator"
When prompted to see who the install is for, select "Just me"
That should solve the problem.
You might ask, "What was the problem?" Well, basically, the default install for eQUEST installs everything into your "public user" directory. Depending on your permissions (often determined by your IT deparment) you may not be able to install to this directory. Selecting "just me" tells eQUEST to install into your specific user directory, which most people have permissions to read/write to.
Installed an eQUEST update and getting this message? Make sure you are installing the update to the same location as you have eQUEST currently installed
Bob Fassbender is the founder of Energy-Models.com and Fassbender Energy Advisory. A former Trane software engineer and instructor, Bob has more than 20 years of experience in energy modeling, building performance, utility incentives, and energy strategy.
His work spans whole-building energy modeling, calibration, independent technical review, decarbonization planning, utility incentive strategy, renewable energy analysis, and owner advisory services. Bob has supported projects ranging from commercial buildings and utility programs to large-scale data center developments involving power infrastructure, geothermal systems, heat recovery, and long-term energy planning.
Through Energy-Models.com, Bob has trained thousands of energy professionals in eQUEST, OpenStudio, EnergyPlus, LEED modeling, and building performance analysis. He continues to advise owners, engineers, architects, and developers on energy-related decisions while exploring emerging technologies such as artificial intelligence, machine learning, and advanced building analytics.