eQUEST Crash

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Dear all,

Does anyone know why eQUEST crashes sometimes while rotating in 3D-Geometry mode?
My project is 3 interconnected building so it may be quite complicated.
Any ideas?

Many thanks,

Omar Katanani

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Omar,

A while back someone mentioned 64-bit installations. I think most errors occurring from eQuest not being able to refresh screens or the processor not functioning its mathematical equations properly is because of a 64-bit installation. Most major companies have upgraded their software's to accommodate this however there are still bugs.

PS: Trivia: It's called a bug because one of the first computers stopped working and they found out that a bug had caused it. Literally a bug was in the computer.

Thanks,

PETER HILLERMANN

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Joined: 2011-09-30
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Omar,

the graphic interface with eQuest sometimes can make your file unstable.
You are running into this issue if any of the following is happening (based
on my own experience with the same issue).

- You have many other programs running simultaneous to eQuest which is
eating up your memory
- You have been running your eQuest file for a long time (open file for
many hours) which hasn't allowed your computer memory to refresh

I suggest shutting down eQuest and then re-opening, or better yet, shut-down
your whole computer and let it refresh the memory and then open your file
again and see if you still encounter the error.

Remember that there are 3 components to using eQuest: 1) the user interface
itself (eQuest), the 3-D graphic interface that generates the 3-D rendering
of your building based on the input coordinates, and 3) DOE-2 which is the
simulation engine behind eQuest that is actually doing all the work.

good luck,
Pasha

Pasha Korber-Gonzalez's picture
Joined: 2011-09-30
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Peter - I don't think this particular one is a 64 bit issue - I've had it happen to me on 32 bit machines too, and with different versions of eQUEST. I think Pasha is correct in terms of it being a graphics card/ memory issue.

Vikram Sami, LEED AP

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Vikram,

Gotcha, that's just where I always start. Especially if the program is not made for 64-bit. I just havn't had any errors yet.

Rotating graphic is removed.

Thanks,

PETER HILLERMANN

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Joined: 2011-09-30
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Sorry, I'm just really down on 64-bit cause I had my machine set up for it and nothing worked properly. Had to go here there and everywhere for updates/patches because video card didn't work for this program, lisencing for that etc... I'll probably change my mind in a couple months.

PETER HILLERMANN

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Joined: 2011-09-30
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