WSHP COP penalty

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We're replacing 125 WSHPs at a building that are about 15 years old.
The EER is going from about 8.5 to 15, and the COP is going from 2.9 to
4.5. I would expect electric savings and a slight heating penalty for
the increase in COP, but I'm getting -20% heating penalty. Any help is
appreciated...

-Beka

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