Problem of zero Design Cooling Load

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Hello All,
I am using the Energy Plus software to simulate the energy performance of
the Civic Center Building located in Barcelona, Spain.
In the results, the design Cooling & Heating load for two zones are
coming as Zero. I have tried to resolve this in many ways but unable to
solve this.
Please give your valuable suggestions to solve this problem.

Thanks with regards....
Sheelam Khare

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