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Hi ,

I have a fully working model (eQuest 3.64 ) .. Gets out of wizard normally , simulation works properly , spreadsheets all there except .. 3D Model is not being displayed at all.

I'm using a fairly powerful machine ; not sure if it is a resolution or memory problem ??!

Has anyone come across the same problem?

Thanks.'
Maye

Maye Nufal
Sustainable Buildings Consultant/Energy Modeler
Stantec
Phone: 416-598-7157
Maye.Nufal at stantec.com

stantec.com

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MN
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Maye,

This is a fairly common problem. Try the following; if one step doesn't fix it, try the next...
1. Right-click on the background of the 3-D view, click on "Reset Camera."
2. Click on "Project & Site" (or one of those large buttons near the top) and click back on "Building Shell", then the"3-D Geometry" tab.
3. Run the simulation.
4. Close eQUEST and reopen.
5. Reboot.

Hope this helps!

Keith Swartz, PE, BEMP, LEED AP
Senior Energy Engineer | Energy Center of Wisconsin | Madison.Chicago.Minneapolis
608.210.7123 | www.ecw.org

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Thanks Keith,

I am still facing this issue and the software keeps on crashing . It keeps freezing upon pressing the large buttons.

The same project file works fine on other machines. It seems to be an installation issue.

Are there any specific installation requirements / guidelines available for admins ?

Maye

Maye Nufal
Sustainable Buildings Consultant/Energy Modeler
Stantec
Phone: 416-598-7157
Maye.Nufal at stantec.com

stantec.com

Celebrating 60 years of community, creativity, and client relationships.

The content of this email is the confidential property of Stantec and should not be copied, modified, retransmitted, or used for any purpose except with Stantec's written authorization. If you are not the intended recipient, please delete all copies and notify us immediately.

Please consider the environment before printing this email.

MN
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Might not solve your problem but can't hurt: If you're on Windows 7 or 8,
make sure you put the compatibility settings to XP (Service Pack 3)

Cheers,
Julien

--
Julien Marrec, EBCP, BPI MFBA
Energy&Sustainability Engineer
T: +33 6 95 14 42 13

LinkedIn (en) : www.linkedin.com/in/julienmarrec
LinkedIn (fr) : www.linkedin.com/in/julienmarrec/fr

2015-01-12 15:01 GMT+01:00 Nufal, Maye :

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