drawing file load error

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Has anyone, by chance, seen this before?

This msg appeared the first time I tried to load an autocad 2013 DWG file.
I've since tried saving it in other formats, eg DXF, and all eQuest will
give me is a blank Custom Building Footprint screen.

Thanks

Shaun Martin LEED-AP, BEMP

Principal

Shaun Martin Consulting

#90 - 425 Carrall Street

Vancouver, BC V6B 6E3

p. 604-789-1095

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