Installation issue (I assume)

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My installation is failing anytime I choose Oakland Area sites, regardless of site. When I hit finish in the wizard, I get the progress bar for the BDL process, but when the process is finished, rather than seeing an updated model of the building (any building, including a completely untouched default building), eQuest shuts down. No error message or anything, it's like it calls up a program close function instead of a wizard exit function.

Corey H. Kuck, PE, CEM

Corey Kuck's picture
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Joined: 2011-09-30
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Hi Corey,
send over your .pd2 and .inp file for your project and someone can try and
take a look at your file.

My hunch is that it is not an install issue, it is hitting a severe input
that DOE2 is not liking. Depending on your inputs it could be anything at
this point, even an issue in your building geometty or shells.

Pasha

Pasha Korber-Gonzalez's picture
Joined: 2011-09-30
Reputation: 600

I had similar troubles a couple years ago using version 3.61 where the program would crash when it was reading the BDL file. I too was using Oakland area sites, but I was finding that the issue was related to choosing utility rates that were different than the default ones. I didn't test it exhaustively so I'm not positive that the utility rates were the issue - it may have been an issue with Oakland as you are finding. The work-around that I used for awhile was to just leave the location and utility rates as default in the wizard and then change them later on in detailed edit mode. When I reported the issue to the DOE-2 guys, they said that they had heard of this issue before but couldn't reproduce it on their computers, so we suspected that there were problems with the library files on my computer or potentially some other installation-related issue. Others in my office occasionally reported similar problems around that same period but I haven't heard any complaints of this problem in a while now. I think it has gone away (for me at least) with newer computers and newer versions of eQUEST.

Hope that helps.

Date: Tue, 28 Sep 2010 15:13:01 -0600
From: pasha.pkconsulting at gmail.com
To: ckuck at emcengineers.com
CC: equest-users at lists.onebuilding.org
Subject: Re: [Equest-users] Installation issue (I assume)

Hi Corey,
send over your .pd2 and .inp file for your project and someone can try and take a look at your file.

My hunch is that it is not an install issue, it is hitting a severe input that DOE2 is not liking. Depending on your inputs it could be anything at this point, even an issue in your building geometty or shells.

Pasha

Hwakong Cheng's picture
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Joined: 2011-09-30
Reputation: 0