Has anyone run into an error when trying to print the reports to PDF? Whenever I try I get an error message from eQuest stating that the print job could not be started. I was just wondering if anyone else had seen this.
I had that problem on a computer recently - there was a configuration
file missing that was listed in the error message displayed. If you
open Adobe Distiller (it was just under the window menu, programs on my
computer, but you'll have to locate it on yours) you can create the file
it is looking for. Once open, go to the "settings" menu and select
"Edit Adobe PDF Settings". On the box that came up, don't change
anything but click "Save As..." at the bottom of the form. Name the
file the same as the one eQuest is looking for when you print and this
should solve the problem. I'm not quite sure why this happened, but the
fix I used above worked.
Thanks Jeremy, I appreciate your help! Unfortunately it didn't solve my problem. I found the Adobe Distiller, but eQuest didn't ask for a file, it simply said "Could not start print job." We have a copy of PDF Complete though, and I was able to print to that.
If you have multiple printers try setting the Adobe PDF Printer as your
Default Printer. My older version of Adobe Acrobat requires the PDF Printer
to be the default to print a report.
It works for me.
I had that problem on a computer recently - there was a configuration
file missing that was listed in the error message displayed. If you
open Adobe Distiller (it was just under the window menu, programs on my
computer, but you'll have to locate it on yours) you can create the file
it is looking for. Once open, go to the "settings" menu and select
"Edit Adobe PDF Settings". On the box that came up, don't change
anything but click "Save As..." at the bottom of the form. Name the
file the same as the one eQuest is looking for when you print and this
should solve the problem. I'm not quite sure why this happened, but the
fix I used above worked.
Jeremy R. Poling, PE, LEED AP+BDC
Thanks Jeremy, I appreciate your help! Unfortunately it didn't solve my problem. I found the Adobe Distiller, but eQuest didn't ask for a file, it simply said "Could not start print job." We have a copy of PDF Complete though, and I was able to print to that.
Adam Towell
Adam:
I use a program called Bullzip.pdf which is a pdf printing program.
Its is free and I have no problems printing eQquest files to pdf.
Paul Diglio
Adam,
If you have multiple printers try setting the Adobe PDF Printer as your
Default Printer. My older version of Adobe Acrobat requires the PDF Printer
to be the default to print a report.
Dennis Hunt
Daniel and Dennis- setting the default printer to Adobe worked. Thanks for the help!
Adam Towell