Equest Custom building footprint error msg

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Good morning everyone

I am having a problem getting Equest to do my model. I have imported the CAD file correctly and have been able to do the building outline. However, as soon as I click the ?DONE? button, the software is giving me an error message and I have no other alternative than to quit the system, without the possibility to save anything.

I have tried to run it on different computers, and the same thing is happening.

My OS is Windows 8.1, 64 bit and in principle, it should be compatible with Equest.

Any help would be greatly appreciated.

Thanks
Niraj
[cid:image007.png at 01D24FC9.06718750]

via Equest-users's picture
Joined: 2016-07-15
Reputation: 400

Hi Niraj,

There are number of possiblity why it is happening. However, I would
suggest to check your cad file for unused layers and size of the file.
Purge all unused layers and try again.
Hope this resolve your issue.

Regards,
Mayank Bhatnagar

via Equest-users's picture
Joined: 2016-07-15
Reputation: 400

Hi Mayank
Thanks for the advise. I did try it, and my CAD file is only 38k, with a single layer. But the problem still remains. Has anyone encountered this problem earlier?
Regards
Niraj

via Equest-users's picture
Joined: 2016-07-15
Reputation: 400