Good Day,
I'm adding a thermal storage system into my Equest model.
However, when I get to the 2nd screen for defining the chilled water loop
and schedule Equest crashes.
I get the highly annoying Windows error message "Building Energy Simulation
Tool has stopped working"
I'm running Windows 10 and have the latest Windows updates installed.
I only get this error message specifically when adding a Thermal Storage
system.
I have also restarted my laptop several times.
Has anyone else experienced this error message?
Thanks
Regards
DAMON LAPPING
Managing Consultant
T. +27 21 (0) 87 470 0650 F. +27 (0) 86 763 1323
C. +27 82 339 3865
UNIDO Certified Energy Management Professional
SA Green Building Council Existing Building Performance Accredited
Professional
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Have you tried running the program in compatibility mode?
Right click on the eQuest shortcut, choose properties and then the compatibility tab.
I have no trouble running build 7174 on windows 10.
?Paul Diglio
87 Fairmont Avenue
New Haven, CT 06513
Hi Damon,
Sometimes eQUEST will crash without first reporting an error. I suggest checking the BDL file to see if an error is reported.
Since the problem is likely related to the water-side inputs, I suggest defining the CHW loop, pump, schedule etc. and any other components associated with the thermal storage before defining the thermal storage system itself.
Regards,
~Bill
William Bishop, PE, BEMP, BEAP, CEM, LEED AP | Pathfinder Engineers & Architects LLP
Senior Energy Engineer
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134 South Fitzhugh Street Rochester, NY 14608
T: (585) 698-1956 F: (585) 325-6005
bbishop at pathfinder-ea.com www.pathfinder-ea.com
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