Admin mail loop (was: Re: Your mail to rodrigo.cerqueira@mra.qc.ca)

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Sorry about this mail loop. The user that set their vacation
message to send back to the mailing list has been set to be
moderated so the looping should be over. This was the same
person's away message that caused an mail loop on the
eQUEST-users list earlier today.

Jason

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Jason Glazer, P.E., BEMP, GARD Analytics, 90.1 ECB chair, 209 chair
Admin for onebuilding.org building performance mailing lists

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Jason,

I'd be happy to help checking the mailman settings and/or implementing a
check to ensure this happen again (isn't it the second time this month or
something?).

Let me know what I can do to help!

Julien

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Julien Marrec, EBCP, BPI MFBA
Owner at EffiBEM
T: +33 6 95 14 42 13

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2017-05-08 20:49 GMT+02:00 Jason Glazer via Bldg-sim <
bldg-sim at lists.onebuilding.org>:

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Jason,

Seems like this specific user actually has `Auto-Submitted: auto-replied`
in its email header. It would be good to at least include that check: If
this header is present, and its value is anything else than "no" (and maybe
"auto-forwarded" too to cover somewhat broken clients like Lotus Domino)
then do not send a post acknowledgment.

This header is specified in RFC 3834 (https://tools.ietf.org/html/rfc3834)
and is used by Gmail for example.

This github wiki page is very interesting for going further:
https://github.com/jpmckinney/multi_mail/wiki/Detecting-autoresponders

*Worth noting that the real problem is the mailbot/AutoResponder used to
send the "Out of Office" message that's broken/misconfigured in the first
place* and not respecting the most basic rules: check for Auto-Submitted,
Precedence and List-* headers before sending an automated reply. Not
sending multiple OOF replies to the same recipient during the vacation (or
at least not more than once a day!) would also be a common courtesy...

Cheers,
Julien

--
Julien Marrec, EBCP, BPI MFBA
Owner at EffiBEM
T: +33 6 95 14 42 13

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2017-05-09 7:45 GMT+02:00 Julien Marrec :

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Julien

Thanks for info on the Auto-Submitted: auto-replied. I added
a few additional "spam" filters to the BLDG-SIM and
eQUEST-users mailing lists to catch "out of office",
"auto-replied" and "post acknowledgment".

Hopefully this will cut down on the change of mail loops the
future.

Jason

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Jason,

Big thanks for this mailing list admin work you do for the benefit of the whole community!

Julien
Envoy? de mon iPhone

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Agreed! and it's not even his "day job"

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